Client Services:
clients@velourmode.com
Press:
press@velourmode.com
Wholesale:
sales@velourmode.com
Flagship:
123 Rue Saint-Honoré
75001 Paris, France
Dover Street Market
Harrods
Bergdorf Goodman
Saks Fifth Avenue
Isetan Shinjuku
Restir
Boon The Shop
10 Corso Como
We offer complimentary express shipping on all orders over $500. All shipments are insured and require a signature upon delivery.
Paris: Same day delivery available for orders placed before 2PM.
Items may be returned within 14 days of receipt. Products must be unworn, unwashed, and in their original packaging with all tags attached.
To initiate a return, please contact our client services team.
Our pieces are crafted from delicate, high-quality materials. We recommend professional dry cleaning only for most items.
Please refer to the care label inside each garment for specific instructions.
Our collections follow standard European sizing. However, many of our pieces feature oversized or deconstructed silhouettes.
Detailed measurements are provided on each product page.